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Privacy Policy: How Forest Fresh Home Solutions Protects Your Data

Last updated: August 2026

Forest Fresh Home Solutions (“Forest Fresh,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to forestfreshhomesolutions.com and to the insulation, chimney, heating & cooling, and roofing services we provide across Portland, OR and Southwest Washington.

Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website:

  • Contact and service details — your name, phone number, email address, service address, and details about the work you request when you fill out a form, book online, call, or text us.
  • Communications — records of your requests, appointments, and correspondence with our team.
  • Website usage data — device, browser, IP address, pages viewed, and similar analytics data collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, provide quotes, and schedule and deliver our services;
  • Contact you about your appointment, project, or request by phone, email, or text message;
  • Send you customer-care updates and, where you have opted in, marketing messages;
  • Improve our website, services, and customer experience; and
  • Comply with our legal obligations and protect our rights.

SMS / Text Messaging Program

If you provide your phone number and opt in through one of our forms, you consent to receive SMS customer-care and marketing text messages from Forest Fresh Home Solutions at the number provided, including messages sent by an autodialer. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for help.

How We Share Your Information

We do not sell your personal information. We may share the information we collect with service providers and vendors who perform services on our behalf (such as scheduling, payment processing, analytics, and communications), and as required to comply with the law or protect our rights.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Cookies & Analytics

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our pages. You can control cookies through your browser settings. We may use analytics tools that collect usage information to help us improve our website.

Data Security & Retention

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, or disclosure. We retain personal information only for as long as necessary to provide our services and for legitimate business or legal purposes, after which it is securely deleted or de-identified.

Your Choices & Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To exercise these choices, contact us using the details below. To stop text messages, reply STOP to any message from us.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent changes. Your continued use of our website or services after an update constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or your information, contact us:

Forest Fresh Home Solutions
7760 SW West Slope Dr, Portland, OR 97225
Phone: 503-941-6416
Email: info@forestfresh-llc.com

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